Knowing how to handle yourself in a conflict situation isn’t always easy, and if you’re not careful things can become heated pretty quickly. Whether at school or in the workplace, maintaining a level of professionalism and coming to a resolution that works for everyone involved is key, and one of the best ways to achieve this is through negotiation.
But not everyone is a born negotiator, and that’s where we come in.
Open2Study’s free online Negotiation and Conflict Resolution course provides a solid foundation for successful negotiation tactics, and introduces you to a range of techniques for resolving everyday conflicts using a practical framework. Throughout the course you’ll learn how to navigate the different phases of conflict, apply communication strategies in a variety of situations, and explore the origins of human conflict.
Requiring only 2‐4 hours of study per week, you’ll have the basics down in no time and be able to tackle common workplace and day‐to‐day life conflict situations with renewed confidence.
For more information and enrolments, head to our website: https://www.open2study.com/courses/negotiation‐and‐conflict‐resolution
This post is by Open2Study's blog writer, Peta Brady.
Peta Brady is a freelance copywriter, editor, social media enthusiast, and general grammar pest. She loves writing scribbles and correcting errors, as well as changing her hair colour every five minutes and eating all the foods in Melbourne.