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Students encouraged to reset passwords

Created on Tue, 15/04/2014 - 12:07 by Open2Study 

If you haven’t already, you’ll soon be asked to reset your Open2Study password. It’s all part of our commitment to keep your personal details and information safe and sound.

Changing your password is the best way to stay secure online

Image via Flickr

Heartbleed

The internet has recently been upset by a pesky weakness in design called Heartbleed, which affects all websites worldwide that use a really popular type of software called OpenSSL.

OpenSSL is designed to keep information sent online safe, and only visible to the people who should be seeing it. If you’re using a website that has a little padlock icon beside the URL, it’s probably using OpenSSL.

The problem with Heartbleed is that it is a software weakness that could give other people a chance to see this information, if they tried hard enough.

What we’ve done

Heartbleed is widespread, but it’s easily corrected using something called a patch, another type of software that fixes up the quirks or kinks in a system. Your personal information and security really matters to us, so as soon as we were made aware of Heartbleed we put that patch in place and reissued SSL certificates.

It’s all just a fancy way of saying we’ve reset things so your information and personal details are safe and are in the right hands.

What should you do?

We really encourage you to change your Open2Study password. To change your password, click on your name in the top right hand corner of the site, then select My Profile. On your profile page, click the blue 'Edit Profile' button, then you'll be able to choose a new password by following the instructions in the 'Settings' tab.

Actually, we encourage you to do that regularly anyway. It’s a simple and quick way of keeping your information private and secure. 

Comments

Well, I got it!

To change the password, go to "My Profile", then, "Edit Profile". Click the "Settings" button to enable you to change to a new password.

Dear Open to Study

You sent me an email suggesting I change my password. Like an idiot, I dutifully went to the site and I have now spent the last 10 minutes of my life looking for a way to change my password. I'd say you are an absolute pack of losers! Why is it so difficult? You should have had a link in the email taking people to the place where they can change a password.

I am rapidly losing interest in Open 2 Study but if you want to redeem the situation you can send me instructions now.
I just can't believe that I have to send this email.

Frank Chamberlin Ph: 0408 359 039.

Hi Frank,

To change your password, click on your name in the top right hand corner of the site, then select My Profile. On your profile page, click the blue 'Edit Profile' button, then you'll be able to choose a new password by following the instructions in the 'Settings' tab.

Hope that helps,

JP

Hi denise,

To change your password, click on your name in the top right hand corner of the site, then select My Profile. On your profile page, click the blue 'Edit Profile' button, then you'll be able to choose a new password by following the instructions in the 'Settings' tab.

Hope that helps,

JP

Hi Anne,
Did you miss the end date for the course? If so, you can always enrol in the next round - the classes run every five weeks.
JP

To change your password, click on your name in the top right hand corner of the site, then select My Profile. On your profile page, click the blue 'Edit Profile' button, then you'll be able to choose a new password by following the instructions in the 'Settings' tab.

To change your password, click on your name in the top right hand corner of the site, then select My Profile. On your profile page, click the blue 'Edit Profile' button, then you'll be able to choose a new password by following the instructions in the 'Settings' tab.

Thank you for bringing the issue of security to my attention. Of course, I heard on CBC, about Heartbleed, last night.
It's good to know that your pro's are on top of developments affecting internet security.
Best of health, and prosperity

Hi Peter,
We take our students' security pretty seriously! Glad you got an early heads-up about Heartbleed, and hope all of your accounts are safely sorted with new passwords.
Thanks for your support.
JP

Hi Martin,

Our understanding is that it's a good idea to change all of the passwords you use online.

Cheers,

JP

Hi Jeanette,

There are a few characters that won't work for a password, but if you stick to letters and digits, you should be okay. If you have any more problems with resetting your password, you can send us the details via the Feedback tab.

Cheers,

JP

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